About Information Solutions.
- Specialists in providing outsourced IT to businesses throughout the West Midlands
- Based in the heart of Shrewsbury, Shropshire
- Reach us by email, web or phone
IT Support for Shrewsbury Telford Oswestry Whitchurch Bridgnorth Stafford Chester Wolverhampton Birmingham from the heart of Shropshire.
Think of us as your IT department at a fraction of the cost. Based in Shrewsbury, Shropshire we are specialists in outsourced IT service and support to businesses throughout the West Midlands.
Established in 2003 Information Solutions has a sustainable track record of providing excellent service at a cost effective price.
Our services are tailored to your needs and budget to engender confidence in your IT systems' reliability and security. We serve some of the largest companies in Shropshire and the surrounding areas, some with multiple sites and a heavy dependency on IT.
We specialise in delivering complex IT solutions using Microsoft Windows 7, 8 and 10; Office 2010, 2013 and 2016; and Windows Server 2003, 2008 and 2012 R2 in a productive, cost effective and timely manner.
To our customers we are a vital life line in their daily working environment and aim to solve the majority of issues with just one phone call. We like to think of our customers as partners and want the relationships to grow over many years.
We are Carbon Neutral and are approved members of the FSB.
Why work with Information Solutions Limited?
We know IT — we manage IT systems for a range of businesses throughout Shropshire, Telford and Wrekin, the West Midlands, Cheshire, Staffordshire, and Wales. We have been working with some businesses for over 10 years, and know that our experience can work for you.
We can work with others — every project we work on involves working with others, whether it’s your employees, other partners, consultants, engineers or even other IT departments.
We deliver and continue to deliver —it doesn't matter how much work goes into a project we know that it’s essential that it goes live. After launch our support team will work with you to ensure smooth running of the system and that your employees can do everything they need to with the day to day use of the system.
With Information Solutions Limited there are no:
- Call centres with long queues and automated ‘help’ lines.
- Staff with poor communication skills.
- Mixture of first line, second line or third line support.
- Gold, Silver, or Bronze support packages.
We aim to:
- Fix 90% of problems within the first call made to us either on the phone or remotely.
- Provide a friendly professional service.
- Be as helpful as possible in providing a quick resolution.